Cowshed-IT

Cowshed-IT has extensive experience in the telephony field, with a heavy emphasis on VoIP.

We have found that modern VoIP systems are providing comparable quality to traditional phones, yet at a substantial price benefit. As VoIP users ourselves, we have used (and currently use) several service providers and are able to recommend those that provide the best value for money.

We are able to configure your VoIP "switch" to provide you with services that are traditionally considered "big business", things like multiple incoming and outgoing lines, multiple extensions, automatic call routing and interactive menus. With truly bespoke systems we can even integrate your telephone system into your customer service application. Imagine your phone ringing, and the customer's details being presented in your application, before you even answer the call!